Updates on our Evolving Response to COVID-19 / Novel Coronavirus

Family, Friends and Community Members – Please read our updates below, from March 14 to Present Day. You may also reach out to us at any time with questions at questions@oceanv.ca.


March 31, 2020

In previous communications we mentioned that we had developed a policy to allow you to visit your loved one should they become palliative during our closure to visitors due to COVID-19. We wish to share this policy with you at this time:


March 28, 2020

We want to share these two documents with you on behalf of Susan Stevens, Senior Director, Continuing Care, NSHA; and Paula Langille, Director, Liaison & Service Support, DHW:


March 26, 2020


March 22, 2020


March 22, 2020

If you have questions regarding our Financial Services at this time, please click below for more information:


March 18, 2020

At this time, to reduce the risk of an outbreak at Ocean View, we are no longer accepting deliveries for residents from loved ones, including food, care packages, newspapers, laundry, or personal items. Please be assured that this decision is being made to protect our residents.

We know it’s tough for families to feel disconnected from their loved ones at this time, so we are setting up options for Skype. Soon loved ones will be able to chat by video with residents. We are collecting contact information and setting this up now!

For those who don’t have access to Skype but do have email, we will be welcoming families and loved ones to send photos, scans of handwritten notes, etc. for specific residents to questions@oceanv.ca!


March 16, 2020
(updated for clarity based on new information)

We are looking to hire retired caregivers (nurses, CCA, PCW’s) that might be interested in supporting us through these challenging times at either The Birches or Ocean View. We will provide generous compensation as well as creative shifts based on life needs! If you know anyone who may be interested, please have them contact Dion at dmouland@oceanv.ca or call 902-465-6020 ext. 2135.

Ocean View and The Birches continue to work on building a team of passionate staff that will support our work during the pandemic. If you work in any field and have been laid off from your job and are looking for some interim work, we’d love to hear from you! Please send your application to us at hr@oceanv.ca!


March 15, 2020
(updated for clarity based on new information)

IMPORTANT NOTICE: We are now CLOSED to ALL VISITORS due to concerns related to COVID-19

We have received confirmation of the first presumptive case of COVID-19 (Novel Coronavirus) in Nova Scotia. In response to this development and to ensure the safety of our clients, staff and community, our Pandemic Outbreak Management Team has made the decision to:

Close our facility to all visitors until further notice.

We have put a process in place to allow you to visit your loved one in special circumstances (ex. should a resident be palliative during this time). You can contact us to discuss this in more detail:
Contact the Registered Nurse Building Designate (902) 471-3063 or Neighbourhood Manager via 902-465-6020

• Close the Adult Day Program at Ocean View until further notice.
• Cancel all large gatherings/activities, including those involving those coming from outside the facility.
• Reduce hours of the Oceanside Café at Ocean View.
• Cancel all events of our Baker Drive Community Hub.

We truly appreciate your patience and understanding as we all work to lessen the risks and impacts of this pandemic on our community. We will update you as the situation evolves.


March 14, 2020
(updated for clarity based on new information)

Dear Friends and Loved Ones of our Residents,

As you likely know, the World Health Organization has recently declared COVID-19 (Novel Coronavirus) an official pandemic. The situation is rapidly evolving. We are dedicated to ensuring the health and safety of our clients, staff and community, and wanted to share some information with you related to this:

Some key things our team is doing to minimize risk:
• We are drawing on our robust pandemic plan; information from Public Health; and advice from Nova Scotia’s Chief Medical Officer as we react to the unfolding situation.
• We are requiring all staff who have travelled outside of the country to self-isolate for 14 days before returning to work. We are not approving any new vacation requests at this time.
• We are continuing to support our staff with the information, education, and supplies needed to help prevent spread of COVID-19, including infection control practices.
• We are ensuring we have extra supplies on hand and in storage.

How you can help:
• If you have symptoms of COVID-19 (fever, cough, etc.) visit https://811.novascotia.ca/health_topics/covid-19-when-to-call-811/ or call 811 directly for advice on how to keep yourself and others safe.
• Prevent spread of COVID-19 in the community at large by washing hands frequently; avoiding touching your face; coughing/sneezing into your elbow or a tissue; and following all other advice shared by Public Health.
• If your contact information has changed, please ensure we have the up to date information by calling our reception team at Ocean View (902-465-6020) OR The Birches (902-889-3474).

Our team is meeting regularly to monitor the situation and put measures in place as needed. We will provide you with regular updates should anything change.


Still have questions/concerns about COVID-19? There has been plenty of false information being shared. For further reliable information on COVID-19:
• Visit www.novascotia.ca/coronavirus
• To lessen the burden on 811, another phone line has been set up for questions related to COVID-19. Call this number instead if you have questions related to the virus: 1-833-784-4397