Offsite Visits and Trips

*Regardless of permitted visitation, folks from areas that are identified outbreak / high risk zones are asked not to enter our facility in any capacity at this time. If you have travelled to an identified outbreak / high risk zone, you are asked to please wait 14 days upon your return before entering our facility.
*You may not enter our facility when you are required to self-isolate.


Update: July 15, 2021

We are thrilled to share that at this time fully immunized Ocean View residents are able to attend offsite visits in a family home, including overnight stays (for no more than one night at a time), while adhering to the current Health Protection Act Order (e.g., gathering limits, etc.)

We have prepared the information below to support families as they prepare to bring residents for an Offsite Visit to the Family Home, and to help you understand what is expected based on the provincial guidelines!

It is critically important that you fully understand your role in keeping your loved one – and all residents – safe. For this reason, those who are interested in taking a resident for an Offsite Visit to the Family Home must attend a short education session (if they are not already trained as a Designated Caregiver) – to add your name to the list for one of these sessions, you can call 902-465-6020 ext. 0.

Offsite Visits to the Family Home Guidelines:
• You must book the Offsite Visit to the Family Home at least 24 hours in advance by calling 902-465-6020 ext. 0. To book, you must call Mondays through Fridays from 8:30 am – 4:00 pm.

• You must pickup and drop off the resident between the hours of 11:00 am and 5:00 pm on the days of departure and return. This will allow us to do the screening and recording that is required of us.

• You will pick up and drop off your loved one in the designated area at the times you have booked, respecting physical distancing while doing so. You will park in the Accessible / Loading parking spots in front of our facility and come in the front door.

• You must clean and disinfect (wiping down all frequently touched surfaces) the vehicle you will be using to transport the resident before pick-up, with an appropriate hard surface disinfectant / hand sanitizer. If the vehicle used is not driven by you, you must still ensure the vehicle is cleaned/disinfected. You must verify this at pick-up. If using Metro Transit or accessible transportation, you must ensure the resident follows all public health and municipal transit guidelines while onboard.

• You are encouraged to wear a mask while transporting your loved one to your family home.

• Others may visit the family home while the resident is present, as long as gathering limits are maintained. It is recommended that all eligible persons in the family home are immunized with at least one dose at the time of the visit.

• While in the family home, family members and visitors are encouraged, but not required, to wear a mask when a resident is visiting, where physical distancing cannot be maintained.

• You are encouraged to maintain physical distancing (6 feet / 2 metres) in the home whenever possible.

• You must ensure you understand all Public Health practices, including proper physical distancing, gathering limits, hand hygiene, and respiratory etiquette, and follow these practices during the Offsite Visit to the Family Home.

• You must ensure everyone who will be interacting with the resident in the family home is aware of these guidelines and will also follow them.

• You must truthfully and fully answer all screening questions asked at booking; pick-up and drop-off.

• You must call and cancel your visit if you or any person who will be interacting with the resident has symptoms of COVID-19 or any requirement to self-isolate. If the resident or anyone they will interact with during the Offsite Visit to the Family Home has symptoms or any requirement to self-isolate, the Offsite Visit will need to be cancelled.

• Should you or anyone who interacted with the resident during the Offsite Visit become ill in the two (2) weeks following, the individual must contact 811 for screening and assessment for testing, and notify us immediately. Should the individual test positive for COVID-19, the individual must inform Public Health during their investigation that they had interaction with a resident of our facility.

We know this type of experience won’t work for all residents and families, but we hope it will be a lovely and welcome opportunity for those who are able to take advantage!

Other Types of Trips and Visits at this time:

– As per provincial guidelines, all residents are now able to travel to indoor and outdoor public places, along with offsite medical/dental appointments, and walks in the facility’s neighbourhood, subject to the restrictions in the Public Health Order and pending facility approval. At this time, this does not include the family home unless the resident is fully vaccinated (see above).

Residents are now permitted to use public transit to access these spaces.

They must maintain physical distancing while offsite (except with a support person accompanying them), and avoid spaces where physical distancing may be difficult to maintain.

If a support person is accompanying the resident, they must be screened. The facility must be advised of the outing so it can be logged. The support person must clean and disinfect (wiping down all frequently touched surfaces) the vehicle they will be using to transport the resident before pick-up, with an appropriate hard surface disinfectant / hand sanitizer. If the vehicle used is not driven by the support person, they should still ensure the vehicle is cleaned/disinfected.

* Just a friendly reminder that residents must follow all public health rules for physical distancing, gathering limits and other rules for the public while they are offsite, as well as specific rules of the establishments they visit!