President & CEO
After working in mental health services for many years in a variety of frontline and management roles, Dion came to work at Ocean View in 2002 as President & CEO and in 2018 took on the President/CEO leadership role for The Birches. He has now worked in Nova Scotia’s health system for nearly 30 years. In 2007, he was appointed to the Faculty at Dalhousie University’s Faculty of Health Professions (Health Administration) and teaches a variety of courses for undergraduate and graduate students. He is also a Surveyor with Accreditation Canada and gets to travel throughout Canada to support healthcare organizations on the journey to a safer and better system of services.
Dion reports directly to the Board of Directors at both Ocean View and the Birches and is accountable for overall leadership for the 2 nursing homes and all community programs and services that are part of the social enterprise, including Port City Home Services. He facilitates the Executive Leadership Team and provides the support for senior and middle management to practice to their full capacity in meeting the lofty strategic directions of the Board.
Dion believes in fostering open and positive working relationships at all levels of the organization and being the champion for quality care and services. Dion’s passion for the values of Ocean View and The Birches are what he believes to be the cornerstone of the work. Ask what the values mean to him and he’ll tell you: “They are innate to me. They fit perfectly with who I am and how I want to live. I treat every client, volunteer and employee like they are my family. They are important to me and I need them to understand that I will work hard to make life better for those we are privileged to serve.”
Senior Director, Engagement and Accountability
Erin joins our team with a rich history of working in health care from coast to coast. She has a wide range of experience in everything from quality improvement, to risk management, public health, administration, human resources, mental health, and OH&S.
A true life-long learner, Erin holds a long list of educational achievements that will help her contribute to our work, including a Diploma of Health Services Administration, BA in Organizational Management, Masters of Business Administration, Certificate in Legal Aspects of Healthcare Administration, and Graduate Certification in Evaluation.
Most recently, Erin is currently in her 3rd year of a PhD program (Doctor of Philosophy in Health Quality) focused on quality improvement at the front line level. We are thrilled that her PhD research will be centered in Ocean View and The Birches, looking at how we can empower frontline staff to implement and sustain quality improvements.
In her role with us, Erin will be the “2nd in Command” to our President & CEO role. She will provide strategic leadership for quality and risk management; decision support; human and volunteer resources; research/partnerships; facility based services for those living in the community (ex. Adult Day Programs); and medical services. Erin will also become the appointed Privacy Officer for our organization.
Erin has a passion for leadership, innovation, and quality improvement. What energizes her most is collaborating with people, and empowering them to understand, embrace, and shape their role in improving quality and creating a safety culture. She believes that resident safety cannot exist without employee safety!
“The impact and the opportunity we have in a place like this is endless,” says Erin, “There’s so much opportunity to be able to initiate change, shepherd it, be part of it, and actually see it through.”
Site Manager and Director of Care
Martha is a Registered Nurse with 35 years of valuable experience, including senior leadership experience in the Nova Scotia Health Authority; site leadership experience in the Nova Scotia Health Authority; and various management roles with the former Cape Breton Health Authority. Martha also has valuable experience as an instructor in hospital based School of Nursing.
Previous to taking on this important role, Martha also worked with our team as Director of Care for The Birches. The guidance and leadership she provided to the team at the Birches make us incredibly confident in the contributions she will bring to the Ocean View team.
As Site Manager and Director of Care for Ocean View, Martha has the important job of overseeing day-to-day decision making at the facility. All managers of resident care, nutrition, recreation, maintenance, and facilities report to Martha.
Martha is passionate about quality, and supporting teams to live to best practice in their work!
Director of Therapeutics and Clinical Dietitian
Audra Gallant brings more than 25 years of experience as a Professional Dietitian to her role at Ocean View. Prior to her work at Ocean View, she developed a wealth of experiences in diverse roles in Acute Care, Community Nutrition, Diabetes Education, Administrative Dietetics and Long Term Care. She is actively involved in her field, as a member of the Nova Scotia Dietetic Association (NSDA), the NSDA Registration Committee, and the Nova Scotia Dietitians’ Continuing Care Action Group.
As Director of Therapeutics at Ocean View, Audra works with staff that have an important impact on resident life, including our Physiotherapy and Occupational Therapy team, Housekeeping team as well as the Food Production and Dietary team. She is proud of the work her team is doing, and believes that they put “residents first” in their work each and every day. Audra also chairs the Ethics Committee, Spiritual Care Advisory Committee and Engagement Team.
Audra truly enjoys working with our residents and all staff at Ocean View. “Residents first” is a phrase that also drives Audra’s work, as she strives to understand resident life stories and current needs, and to provide staff the support and education they need to do the same.
Hillary joins our team with many years experience in healthcare. She is a graduate of the Medical Office Administration Program through NSCC. She is a highly organized, capable and motivated administrative professional with the technical, transcription, and communication skills needed to thrive as our Executive Assistant.
In recent years before joining our team, Hillary gained valuable experience as an Administrative Assistant at IWK Health Centre. She also has a history of contributing to the community through volunteer work, including volunteering at one of our fellow Nova Scotia nursing homes.
Hillary is passionate about working with others, bringing a positive attitude and strong interpersonal skills to her work. She loves to embrace new challenges and is thrilled to do so in support of our work.
Director of Operations
After working in both Acute Care and Long-Term care for many years in a variety of front line and management roles, Jacob came to work at Ocean View in 2003. His role today is Director of Operations. He has been working in Nova Scotia’s healthcare system since 1985 and in Long Term Care continuously since 1997.
In 2005 he was elected as the President of the Special Care Emergency Preparedness Association of Nova Scotia, which is a not-for-profit association focusing on Emergency Preparedness and Management for the Continuing Care sector of the Nova Scotia Health System. In this role, he works closely with other Long-Term Care facilities to ensure they are prepared for all emergencies making the system safer for all residents. He also works closely with the Department of Health and Wellness, EMO NS, Department of Community Services, Office of the Fire Marshal and other stakeholders in this field.
At Ocean View, Jacob provides leadership for capital projects, housekeeping, laundry and our hair salon. He is accountable for emergency preparedness and promotion of a safe environment and works closely within the management and staff teams to provide effective leadership for Ocean View.
Jacob facilitates a number of teams and committees at Ocean View and believes in fostering an open and positive working relationship with staff at all levels. He tries to build capacity within others to achieve their goals, and strives to motivate critical thinking in others, for their personal growth and empowerment. His favorite quote sums up his philosophy on life, “To know even one life has breathed easier because you have lived, this is to have succeeded” ~ Ralph Waldo Emerson.
Director of Finance and Enterprise
Steve joined Ocean View in February of 2016 as the Director of Finance. With his CPA designation for 25 years, Steve brings senior management and financial experience from several industries, including public accounting, cooperatives, owner-manager businesses, as well as government organizations. Steve also brings to the table the ability to streamline processes, manage costs, prepare budgets and cash flow, and explore and evaluate new opportunities and systems.
Steve leads the Finance team as well as Technology and Decision Support at Ocean View. He is passionate about not only leading a team who assists residents and their families at Ocean View, but also ensuring the organization effectively uses and has resources to carry out its work towards its goals and in line with its values. Steve and his team are very innovative and proactively looks to find new solutions, processes and resources to grow the organization.