Indoor / Outdoor Visits

*Specific Outbreak Related Restrictions may also be in place and would supersede any listed here. On our homepage, please scroll down to “Ocean View at a Glance” for any Outbreak related news.
*You may not enter our facility when you are required to self-isolate
. If you have been in an outbreak / high risk zone, we ask that you don’t visit the facility for 14 days.

Update: May 30, 2022

Bayside neighbourhood (as of May 30) , Shoreside and Harbourside (as of May 16) neighbourhoods are in Covid 19 outbreak as declared by Public Health.

This means that general visitors and pets are not permitted on these neighbourhoods.

Designated Caregivers can continue to visit outbreak neighbourhoods one at a time.


Update: May 9, 2022

We are thrilled to share with family and friends of our residents today that we are no longer considered in Outbreak on any neighbourhood at Ocean View.

This means that general visitors are once again permitted on all neighbourhoods!

Please note that due to space restrictions within the facility and the continuing requirement of physical distancing in long term care, Ocean View continues to have a limit of 3 visitors at a time per resident (including Designated Caregivers).

We are also extending our visitation hours on one additional weekday to allow more flexibility for visitors. Visitation hour will now be 8:00 AM – 6:00 PM each day, with the exception of TUESDAYS and Thursdays which will be 8:00 AM – 7:00 PM.


Update: March 21, 2022

Due to space restrictions within the facility and the continuing requirement of physical distancing in long term care, Ocean View will continue to have a limit of 3 visitors at a time per resident. However, as we announced on March 8th, a larger gathering may be able to be booked by calling 902-465-6020 ext. 0. Please call well in advance.

We know life in the community at large seems to be returning to some semblance of normal, but in long term care we continue to follow multiple restrictions, and the situation continues to evolve. We will continue to update our website as things change.


Update: March 8, 2022

Residents may now have up to three (3) visitors at a time at Ocean View! The visitors do not need to be consistent. Proof of vaccination and screening requirements for visitors will remain in place, per government guidance. Visitors must wear a medical mask throughout the visit and maintain 6 foot distance from others while in the building, including residents and staff. Please be flexible and move to an alternate space if it becomes difficult to maintain the 6 foot distance from residents other than your loved one in any space within our building.

Visitation hours: 8:00 AM – 6:00 PM each day (with the exception of Thursdays which will be 8:00 AM – 7:00 PM).

With the increase in numbers of folks visiting our building, we feel it is important to remind visitors that the 6 foot distance from other residents must be maintained even if family members and friends are accompanying a resident to a leisure/recreation activity. Staff do their best to accommodate the involvement of loved ones in activities, however if appropriate space is not available this may not always be possible. We welcome you to speak to recreation staff to discuss attending an activity with your loved one.

Please note: visitors are still not permitted to enter the facility if they are required to self-isolate or are symptomatic.

• We may be able to accommodate larger group visits for special occasions at this time. Government guidelines require this to be pre-booked with facility. Based on our facility’s size, we have limited ability to accommodate these types of visits, so families must contact reception well in advance if they wish to have this type of booking.


During any visitation, we ask families and friends to remember that all staff have a responsibility to ensure rules and restrictions are followed. Please be patient should any staff person recommend changes to your visit to ensure compliance with these rules and restrictions. We are all eager to ensure the ability of our residents to safely engage in more visitation with you!


Update: Feb. 17, 2022

We are thrilled to share some updates with families and friends of our residents today.

Our outbreak status at Ocean View is now officially declared over, as per Public Health!

We want to take a moment to appreciate the patience of all of you during this time. We know an “outbreak” is a confusing and challenging experience for residents, families, and staff alike! On that note we also want to recognize our staff, as they have worked so hard to ensure we move swiftly and safely through the “outbreak” – we hope you are comforted knowing that this amazing team is caring for your loved one!

Because of the lifting of our outbreak status, we are also able to announce some EXCITING CHANGES:

• In most cases, visitors can return to wearing a mask only when visiting!
However please note that when a neighbourhood is in “early investigation” by Public Health or under other isolation precautions, a shield may still be necessary. Please always check posted information when entering the building to find out whether a shield and/or other PPE is currently also required on any neighbourhoods!

• Residents can now have any two visitors at a time; they no longer need to be the same two visitors, and visitors are no longer restricted to Designated Caregivers only. All visitors must continue to follow the infection prevention and control practices communicated and posted, and must be particularly vigilant about wearing their mask at all times, maintaining physical distance, and performing hand hygiene often! Visitors must still be fully vaccinated as per rules posted previously. Please note that children under 12 are not required to be vaccinated to visit, but ARE counted in the 2 person limit and MUST wear a mask throughout the visit. Due to the masking requirement, children under 2 and those who cannot remain masked cannot visit.

We hope these are exciting changes for our residents, and for you!


Update: December 27, 2021

At this time we have made the difficult decision to close Ocean View to general visitors until further notice.

Designated Caregivers are still permitted in the facility, however we ask that they visit one at a time.

If there are folks who have been general visitors up until this point but would like to become Designated Caregivers (DCGs), we will be offering DCG training on Thurs. Dec. 30 at 10:00 am and 2:00 pm. If you would like to attend please call 9024656020 ext. 2108 and let us know your name, the resident’s name, and your phone number.
Note: Please keep in mind that residents can still only have 2 consistent visitors (including DCGs).

We thank you for your patience and understanding as restrictions continue to evolve to help us keep our residents, staff and community safe.


Update: December 21, 2021

As we are sure you heard along with us today, the province is implementing some new restrictions in light of the current COVID-19 situation in Nova Scotia.

At this time, residents are permitted to have ONLY two (2) consistent fully vaccinated visitors. Designated Caregivers are included in the total of two (2).

Here at our facility, we will be assuming those two individuals will be the first and second Designated Caregivers on record for each resident.

If this is NOT true for yourself / your loved one, we ask that the resident or their substitute decision maker contact us to let us know the appropriate two persons to be on the consistent visitors list, at 902-465-6020 ext. 0. At this time, no other visitors will be permitted into the facility.


Update: December 17, 2021

As we are sure you know, COVID-19 numbers are once again rising and the government is introducing new restrictions. At this time we wanted to share a few of these new restrictions as we understand them. We suspect new information will become available to us in coming days, so please keep an eye on our website for further updates.

– Residents are permitted to have two (2) visitors at a time. This limit includes Designated Caregivers. It does not need to be the same two (2) visitors each time.

– It is recommended but not required that visitors be rapid tested within 24 hours of the visit where possible.

– Masking and physical distancing are required during visits. Residents may have a brief close contact with visitors, such as a hug, but then need to maintain physical distancing for the remainder of the visit.

Update: December 1, 2021

At this time we are happy to share that general visitors no longer need to book an appointment in advance at Ocean View to visit a resident. Visitation hours will take place: 11:00 AM – 6:00 PM each day (with the exception of Thursdays which will be 11:00 AM – 7:00 PM).

We ask that only 2 visitors/Designated Caregivers per resident visit the facility at a time. Visitors and Designated Caregivers for each resident are encouraged to coordinate their visits in this manner with fellow family members / loved ones.

Visitors must be fully vaccinated to enter our facility (unless they have a medical or human rights exemption). Proof of vaccination must be provided each time you enter.

Visitors will need to enter through our front entrance, participate in screening, wear a mask at all times, respect physical distance and hand hygiene requirements, and follow all other infection prevention practices posted/communicated.

At this time we are also happy to let you know that, as per provincial guidance, proof of vaccination is not required for children under 12 to visit the facility, so long as they are accompanied by a fully vaccinated adult.


Update: July 7, 2021

We continue to follow provincial and facility restrictions regarding visits at this time, however we are thrilled to be able to accommodate and welcome visits at this time.

How to book a Visit at Ocean View:
Call 902-465-6020 ext. 2176 on Mondays or Tuesdays, 9:00 am – 3:00 pm to book your visit.  Please note: If you leave a voicemail, your appointment is not confirmed until you receive a callback to confirm.
– Let us know the names and contact information of those who will be visiting.
– Answer any pre-screening questions regarding potential COVID-19 symptoms and exposures.

What your Visit will look like:
During your visit, all visitors must follow the practices below:
– Arrive at the scheduled time and follow all communicated/posted practices.
– Wear a mask throughout the visit.
– Answer our screening questions truthfully and have your temperature taken.
– Review provided information on hand hygiene and perform hand hygiene (hand sanitizer) at the beginning and end of the visit.    
– Practice respiratory etiquette (i.e. cough/sneeze into elbow, etc.).
– Make sure you bring along your sunscreen, hat, jacket, etc. to ensure you have a comfortable visit if outdoors!
– Please keep in mind that your visit may end early if your loved one is uncomfortable.
– As per direction from the provincial government, visits may look slightly different for residents who have not been fully vaccinated. Please follow all communicated practices, depending on the type of visit and vaccination status of the resident.

Some things to note:
– Visits may be cancelled due to inclement weather.
– Visits may be cancelled if our facility experiences an outbreak of illness.
– Visits must be cancelled if the visitor or resident are exhibiting symptoms of illness; have suspected exposure to COVID-19; or are required to self-isolate.


Please help keep your loved one safe. If you are unwell, we ask that you stay home and alert us at 902-465-6020 ext. 2176. We will gladly reschedule.

Should you or anyone who interacted with the resident during the visit become ill in the two (2) weeks following, the individual must contact 811 for screening and assessment for testing, and notify us immediately. Should the individual test positive for COVID-19, the individual must inform Public Health during their investigation that they had interaction with a resident while within our facility.

We will also continue to offer skype/facetime/zoom visits, to help you connect – please contact ext. 2150 to schedule one of these!


Update: April 22, 2021

We are CLOSED to Indoor Visits at this time.


Update: March 22, 2021

As you may have heard late last week, the province will now allow Indoor Visits to resume in long term care!!

What do you need to know about indoor visits?

To book your Indoor Visit, please call 902-465-6020 ext. 2176 on Mondays or Tuesdays, 9:00 am – 3:00 pm. If you leave a voicemail, note that the appointment is not confirmed until you receive a callback.

• Visits must happen in a designated area. As per the provincial guidelines, staff will accompany visitors from the entry to the designated area when you arrive.

• You will have to let us know the names and contact information of the person who will be visiting when calling to book. Visitors must answer our pre-screening questions truthfully regarding potential COVID-19 symptoms and exposures.

• Visitors must review provided information on hand hygiene and perform hand hygiene (hand sanitizer) at the beginning and end of the visit.

• You will now be required to wear a mask (non-medical or medical) to enter our doors. Once inside the facility, you will: Perform hand hygiene (use hand sanitizer); Remove your personal mask and properly store or dispose of it; Perform hand hygiene again; Put on one of the medical masks supplied by us, as usual!

• The Indoor Visitor must wear a mask; and perform hand hygiene throughout the visit.

• Visitors must respect physical distancing (2 metres / 6 feet). However, during an Indoor Visit, you will be able to give a quick HUG or a pat on the back to the resident, if both parties are wearing a mask!

• Visitors must practice respiratory etiquette (i.e. cough/sneeze into elbow, etc.)

• All indoor visitors must remain aware of the possible impacts of COVID-19 in long term care, and the importance of following all safety practices to prevent unknowing transmission of COVID-19 to our vulnerable senior population. Please help keep your loved one safe. If you are unwell, we ask that you stay home and alert us at 902-465-6020 ext. 2176. We will gladly reschedule.

• Visitors have a responsibility to stay informed of current public infection prevention guidelines as published by Public Health, and to ensure they take all precautions to prevent spread of COVID-19.

• Visits may be cancelled if our facility experiences an outbreak of illness. Visits must be cancelled if the visitor or resident are exhibiting symptoms of illness; have suspected exposure to COVID-19; or are required to self-isolate.

• If you become ill in the two (2) weeks following your visit, you must contact 811 for screening and testing. Should you test positive for COVID-19, you must inform Public Health that you have visited our facility.

Thank you so much for your continued support and commitment to following these new and evolving practices!

The practices and restrictions outlined above are based on our understanding of epidemiology, Public Health guidance, and direction from the Department of Health & Wellness and Chief Medical Officer. They are intended to protect those we serve. Those in long term care are particularly vulnerable to COVID-19, and we will continue to make decisions based on the difficult balance between risk and quality of life. We thank you for your patience and support.