Stakeholder Communication – August 25 2021

Dear residents, families and stakeholders,

I am sending this communication to notify our stakeholders of the difficult staffing circumstances at both Ocean View and The Birches nursing homes at this time. Due to the unprecedented staffing shortages at both Ocean View and The Birches, we are closing to admissions at both facilities.

We have not made this decision lightly. Despite our ongoing recruitment efforts, I can say that in my 30 year career I have not experienced such a shortage of staff, at all levels. We cannot sustain excellent service for those currently in our care while accepting new admissions and therefore, effective today, we have alerted our partners at Department of Health and Wellness and at Nova Scotia Health that we must temporarily cease admissions at both Ocean View and The Birches.

We know staffing challenges are being experienced across our sector. We will continue to work with our partners and government to seek creative solutions to this issue. We are also committed to our continued recruitment efforts, including the offering of signing bonuses and creative benefits in an effort to attract staff.

I want to take this opportunity to publicly thank our entire team for all they do day-to-day to offer excellent care despite these difficulties. Their efforts certainly do not go unnoticed, by myself and the management team, nor by our residents and their families.

The difficult decision today to temporarily cease admissions will allow our team to focus on providing the best care to those already living at Ocean View and The Birches, until our staffing needs can be better addressed.

We know our residents, families and stakeholders are often keen to know how they can help. If you are able to help connect us with potential staff in your social network, we invite you to please share our websites with them at www.oceanv.ca/careers and www.thebirchesns.ca/join-our-team. We strive to offer meaningful work experiences, and we would welcome hearing from anyone interested in joining our amazing team.

Above all, we thank you for your support and understanding during this time as we strive to offer the best care to those we serve.

Sincerely,


Dion Mouland
President & CEO